Refund Policy

Refund Policy

Your trust means everything to us. At LEQUITA HAYNES LLC, we believe that every purchase should feel safe and secure. If you ever experience an issue with your order, our refund policy is designed to ensure a fair and transparent resolution.

Processing Time

Refunds are typically issued within 14 business days of approval. If any delay occurs, our support team will step in to assist right away until your refund is successfully processed.

Secure Transactions

All refunds are safely processed through secure payment gateways such as PayPal or your original payment provider. We never store or access your payment details directly — all transactions are encrypted and handled safely.

Eligibility

Once we receive and inspect your returned item, you’ll be notified by email if your refund has been approved. Approved refunds are issued back to your original payment method. Please note that only full-priced items are eligible for a refund — sale or clearance items are not refundable.

Refund Delays

If you haven’t seen your refund after the expected timeline:

• First, check with your bank or credit card provider.
• Sometimes it may take several business days for the funds to appear due to processing cycles.
• If the delay continues, reach out to our support team for help — we’ll verify and assist immediately.

Exchanges

We offer exchanges only for defective or damaged goods. If you received an item in faulty condition, please contact us at [email protected] to begin the exchange process. For different sizes or colors, please return the original item and place a new order.

Final Notes

• Refunds are always returned via the original payment method.
• All items must meet our Return Policy standards before a refund is approved.
• We do not offer refunds on final sale or custom-made products unless defective.

Contact Us

If you have any questions or need assistance with a refund or exchange, please reach out to us at:
📧 [email protected]
📍 1016 Rising Ridge Circle, Desoto, TX 75115, United States
🕒 Business Hours: Monday – Sunday, 8:00 AM – 7:00 PM (EST)